Wendy Mills, Judy Hickson, Doreen Fox, Phill Sellwood and Beryl Strube
This month, RetireAustralia’s Carlyle Gardens Retirement Village welcomed a new Village Manager, Phill Sellwood.
Phill is a familiar face in Bargara after relocating from Brisbane in 2007 and previously holding prominent positions in the community, including his most recent role as Chief Executive Officer at the YMCA of Bundaberg.
Phill said that he is looking forward to getting to know the village residents and being a part of the team that has maintained and grown the village over the years.
“The Carlyle Gardens team have done an exceptional job looking after the village and I’m privileged to step into such a well looked after community.”
Home to over 400 residents, Carlyle Gardens is one of Bargara’s most popular retirement living options and for Phill, it’s not difficult to see why.
“Carlyle Gardens is an established, well maintained village just a block from the ocean and it really has a feeling of being cared for and respected by both the residents and the owners,” Phill said.
“The community itself has also got a sense of warmth and friendliness about it.”
“I’m passionate about making a difference through strong community engagement, and working alongside our staff and residents to contribute to our local community was what initially attracted me to this position.”
In his first weeks in the new role, Phill has been getting to know many of the residents and has already started to grow the village’s reputation by hosting welcome events for the residents and the local community.
RetireAustralia’s Chief Operating Officer, Matt Row, said of the new appointment, “Our previous manager, Mandy Julian, was a much-loved part of the village community and has left some big shoes to fill, but Phill has approached the role with great enthusiasm and comes with a wealth of experience, knowledge and ideas.
“The RetireAustralia team is confident that he is the right choice to lead Carlyle Gardens through the coming years.”
Retire Australia Holdings Pty Ltd ABN 97 141 496 282 and its related companies and trusts (“RetireAustralia”, “we“, “our” or “us“) operate this Website. We respect your privacy. When we handle personal information about you we will comply with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) which are contained in the Privacy Act.
We may collect personal information, including health information, about you in connection with our services which include the operation and management of retirement villages and related services to our residents.
We collect, hold, use and disclose your personal information principally for the purpose of providing you with our services or processing your application to us for our services.
Other purposes of collection include:
responding to requests and enquiries that you make to us;
providing you with access to our publications;
informing you about important village operational issues and events;
maintaining the quality, amenity and safety of our villages;
day to day administration relating to our villages and services; and
complying with the laws that apply to us.
We collect your personal information directly from you when you deal with us over the telephone or by email or letter, visit our Website and provide your details on our Website, including when you make enquiries on our Website, subscribe to our publications or book a tour of our facilities.
Sometimes we may also collect information from third parties such as relatives, your appointed attorneys, professional advisers, health care providers, contractors that help us perform our services and other member of the RetireAustralia corporate group.
How we collect, hold, use and disclose any sensitive information (e.g. health information) is governed by our Privacy Policy. We will ask for your consent before we collect sensitive information about you from a third party except where the Privacy Act allows us to do so without your consent (for example to assist us to manage an emergency).
If you provide us with personal information about another person, you should make sure that you are authorised by that persons to do so and where possible that the person has been made aware of the matters contained in this Privacy Collection Statement.
If you do not provide all or part of the information we request, we may be unable to send you publications or information, respond to your enquiries, provide services to you or take your circumstances into account when we provide our services to you. However, you can still access other information on the Website.
We may disclose your personal information to:
our employees, contractors and service providers who help us perform our services (for example, IT and administrative service providers);
other companies within the RetireAustralia corporate group;
health care professionals or other individuals (such as family members or carers), with your consent or where required or authorised by law;
your representatives, for example, lawyer or attorney, as authorised by you;
our professional advisers, such as insurers, accountants, auditors and lawyers;
government and regulatory authorities where required or authorised by law to disclose your personal information;
other entities, with your consent (either express or implied).
We do not usually disclose your personal information to entities outside Australia. However some information may be provided to our related corporation in New Zealand. We will take reasonable steps to ensure that any overseas entity to whom we disclose your personal information is carefully chosen and has policies, procedures and systems in place to ensure your personal information is otherwise handled in accordance with the Privacy Act.
Our Privacy Policy contains more details about how the RetireAustralia group of companies handles personal information. In particular it describes in how you can:
access and seek correction of the personal information we hold about you; and
lodge a complaint relating to a breach of the APPs and how we will deal with such a complaint.
Our Privacy Policy can be made available on request or can be accessed on our website.
For further information, please contact the Retire Australia Privacy Officer at:
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