RetireAustralia's residence contracts
Our residence contracts
Our residence contracts are designed to be simple and transparent, with no hidden costs. Before you move in, you'll even know how much you'll receive when you move out. We offer 3 contract options, each designed to suit different financial preferences, although the options available may vary depending on the village you choose.
Our contracts explained
Our upfront management fee option
With our Prepaid contract, you pay the entry payment for your home plus a 20% management fee upfront.
When you leave, you receive 100% of your entry payment, less any deductions under your contract.
Our deferred management fee option
With our Postpaid contract, you pay the entry payment when you move in.
When you leave, you receive your entry payment less the management fee and any deductions under your contract.
The management fee is capped at 35% of your entry payment and accrues over your first three years in the village.
Our no management fee option
With our Refundable contract, you pay a premium entry payment of 140% of the standard entry payment and a non-refundable 3% establishment fee.
When you leave, you receive 100% of your premium entry payment, less any deductions under your contract. There is no management fee with this contract option.
Our contracts explained
Peace of mind guarantees
Our residence contracts offers a simplified financial process and a high level of clarity. It is designed to give you confidence about your finances and any support you may need, both now and in the future. Here are some of the ways our contract offers you peace of mind:
Your entry payment gives you the right to live in your new home. It is influenced by the local property market and demand for homes in the retirement village.
Unlike most property transactions, you won’t pay stamp duty which saves you thousands of dollars up front.
We want you to feel confident with your decision to move into a RetireAustralia village, so our contract includes disclosure, cooling-off and settling-in periods.
Before you move in, you’ll know exactly how much you will receive when you leave. Our Prepaid contract management fee is capped at 20% of your entry payment (if you leave within the first three years, part of the management fee is returned to you). Our Postpaid contract management fee is capped at 35% of your entry payment, accrued over your first three years in the village. With our Refundable contract there is no management fee.
Everyone’s situation is different, so it’s wise to get independent legal and financial advice before signing a contract.
Moving into a retirement village is an investment in your lifestyle, health, and wellbeing. You’ll enjoy a friendly community, a safe and supportive environment, and access to services, activities and amenities that help you live well.
Fees cover the everyday running of the village such as upkeep of village amenities, council rates, building insurance and staff salaries. By law, these are charged on a cost-recovery basis, and we make no profit.
For additional peace of mind, village finances are audited by an independent party every year.
Our Support at Home team, or one of our trusted partner providers, may be able to help you stay comfortably at home for longer with support that suits your lifestyle.
In most cases, and subject to availability and your care needs, you’ll have priority access to transfer to a care or serviced apartment or Care Hub with us.
When it comes time to leave your home, we ensure the process is simple and stress-free for you and your loved ones.
We prepare your home for the next resident, usually at no extra cost. The only exceptions are if there’s damage, excessive wear and tear, or if we need to remove additions or alterations that you made.
Based on the age of your home, the work we undertake could range from a fresh coat of paint to a brand-new bathroom or a full renovation.
Our professional team will find a new resident for your home as quickly as possible, and you won’t be charged any sales or marketing fees.
You will not share in any capital gain, nor will you bear any capital loss.
If your home is on the market for any length of time, your village services fees will be capped.
When you leave your home, we’ll work with you to find a new resident as quickly as possible. If a new resident hasn’t been found within the legislated timeframe, we’ll buy it back from you.
- New South Wales: If a new resident hasn’t been found within 6 months, we’ll buy it back.
- Queensland: If a new resident hasn’t been found within 18 months, we’ll buy it back.
- South Australia: If a new resident hasn’t been found within 12 months, plus a 30‑day legislated marketing period, we’ll buy it back.
If you ever need to vacate your home and move to care accommodation with RetireAustralia, you won’t pay an additional management fee or entry payment.
What our residents say:
We researched a lot of different types of contracts when we were looking for somewhere to live. When we came to this village, we were told exactly what we were going into and we took the contract to our solicitor, so we were fully aware. It was very simple really and we were happy with it. You’re really buying a lifestyle when you move into a village.
I found the contract very easy to follow. It was quick and easy to explain to my children.
For us, there were no hidden costs. We took our contract to the solicitor and had it fully explained to us. We knew exactly what we were doing.
