Care Hub preparations for Tropical Cyclone Alfred

With Tropical Cyclone Alfred currently forecast to make landfall in South East Queensland on Thursday or Friday, we want to keep you informed about how we are preparing the Care Hub and what this means for you and your family members.

What we’re doing

The safety and wellbeing of our residents is our top priority. In preparation for the cyclone, our team is:

Actively monitoring the situation and taking steps to keep residents and team members safe
Securing outdoor areas by removing potential projectile hazards
Closing and locking all louvres as wind strength increases (this has already been done in the Sun Room)
Preparing for potential power and water loss by securing adequate food, fresh water, LED lamps, torches, batteries, and portable power devices
Lowering all electric beds to their lowest level as a precaution, in case we lose power
Ensuring emergency contact details for residents and next of kin are up to date and available in case of an emergency.

What you need to know

Our team is committed to maintaining our 24/7 care roster and will do everything possible to ensure continuity of care.

If a team member is unable to attend their shift, we will make every effort to arrange a replacement.
Despite our best efforts, we have been unable to secure a generator sufficient to power the village, including the Care Hub. However, we have now secured a generator which will power the fridges in the Care Hub. We will manage resources accordingly.
For everyone’s safety, louvres must remain locked until further notice.
Our team will use gas/butane cooking to prepare meals.

Questions

We understand that this may be an uncertain time, and we want to reassure you that we are here to support you. If you have any questions, please don’t hesitate to speak with our care team: